AOTA-S6 — Standards of Conduct 6: Communication
What does AOTA-S6 say?
Whether in written, verbal, electronic, or virtual communication, occupational therapy personnel uphold the highest standards of confidentiality, informed consent, autonomy, accuracy, timeliness, and record management. Standards include: 6A. Maintain the confidentiality of all verbal, written, electronic, augmentative, and nonverbal communications in compliance with applicable laws, including all aspects of privacy laws and exceptions thereto (e.g., HIPAA, FERPA). 6B. Maintain privacy and truthfulness in delivery of occupational therapy services, whether in person or virtually. 6C. Preserve, respect, and safeguard private information about employees, colleagues, and students unless otherwise mandated or permitted by relevant laws. 6D. Use responsible conduct, respect, and discretion when engaging in social media. 6G. Identify and fully disclose to all appropriate persons any errors or adverse events that compromise the safety of service recipients. 6H. Give credit and recognition when using the ideas and work of others (i.e., do not plagiarize). 6I. Do not engage in verbal, physical, emotional, or sexual harassment of any individual or group. 6J. In one's professional capacity avoid hostile communication that is threatening, discriminatory, derogatory, biased, and intimidating. 6K. Engage in collaborative actions and communication as a member of interprofessional teams to facilitate quality care and safety.
Official source: read the full text in the AOTA Occupational Therapy Code of Ethics (2025) (official document).